well-designed public services can tackle some of society's most intractable problems

Since August, has Bichard director in a newly established a charity school of government to support the development of leadership skills of government. In view of this saved him from his place, in the design committee, where he made bold design requirements, he says can help social handle some its largest challenges, including crime and climate change. It will be very difficult, though, grasp how "design" made this a gap.A former local authority chief executive and Whitehall mandarin, Bichard is a long-standing proponent of innovation within the public sector, and set up an innovation unit when he was permanent secretary at the then Department for Employment. In 2001, he left the civil service to "do something different" and became rector of the London Institute, now the University of Arts. It was a career twist that provided him with new interests and new friends - including shoe designer Jimmy Choo. It also, he has said, made him a better listener, less quick to anger than in his government days.